The Ride Custom Back has long been the premier wheelchair seating solution for achieving optimum postural support, balance and control. The original firm, breathable composite foam liner allows for a thin profile and helps to keep the sitter dry and comfortable in virtually any climate.
Then Ride further revolutionized custom molded seating by offering the option of a soft foam insert on the Ride Custom Back. This soft option simply provides a more forgiving user interface with the exacting support of the Custom Back shell.
Always aiming to improve Ride products, we’re excited to announce a third liner option for the Ride Custom Back! Made from ultra-breathable 3D mesh, this liner performs as well as the original composite liner — yet it’s more breathable. While allowing increased air flow, the Ultra-breathable liner retains even less moisture than the original, making it easier to wash and quicker to dry. In-field modifications are a breeze. Even better, there is no additional charge associated with selecting this liner option.
Too much time on your hands? Nope, didn’t think so. We’re very appreciative of the time spent during the process of ordering a Ride Designs custom cushion and back support. Allow us to give you back some of that precious time!
Introducing new bundled package pricing for:
Ride Custom 2 Cushion
Ride Custom AccuSoft Cushion
Ride Custom Back
You now have the option of either 1) requesting an itemized quote or 2) selecting the new, bundled pricing package for your Ride custom cushion or back support. All the most frequently ordered options are conveniently included in the bundled package price.
Choosing the bundled pricing package for your custom cushion or back support means:
Funding approval can be requested without having to complete a shape capture and order form.
The shape capture process and order form completion can be done after authorization has been received, when it’s time to submit a purchase order.
Avoiding the need for revisions to funding authorizations caused by discrepancies between the initial quote and the actual order.
Here’s the process for ordering a bundled custom product:
Identify the need for a Ride Custom product.
Obtain clinical documentation to support the need for the product.
Request a bundled price quote if a manufacturer’s quote is required by the funding source. (Tip: Ask us to leave client-specific information, like name, off of the quote and utilize the same quote each time the bundled custom product is selected, to submit to the funding source.)
Obtain funding approval.
Capture and scan client’s shape and submit to Ride along with a completed, bundled package order form and purchase order.
Receive your client’s product fast! Ride Custom products ship within 12 business days of receiving a complete purchase order.
Ride Custom Cushion 2 bundled package
Choice of standard, firm, or reinforced foam
Breathable, spacer fabric cover, one layer or two, with or without spandex over spacer fabric
Any cushion width, including tapered
Any cushion length, including asymmetrical leg lengths
Any sitting height and height modifications
Off-loading contour or full contact
All medial thigh support heights and modifications
All lateral thigh support heights and modifications
Reticulated foam well insert kit
Ride CAM wedge kit
Ride Custom AccuSoft Cushion bundled package
Choice of soft or extra soft foam
Breathable spacer fabric cover, one layer or two, with or without spandex over spacer fabric
All cushion widths
All cushion lengths, including asymmetrical leg lengths
All sitting heights and height modifications
Ride Contour or full contact
All medial thigh support heights and height modifications
All lateral thigh support heights and height modifications
Ride CAM wedge kit
Ride Custom Back bundled package
Any width up to 24″
One set of FlexLoc hardware
1 set clamp mounts for round back canes
1 FlexLoc adapter plate
Choice of fixed or quick release hardware attachment
Choice of original firm foam, soft foam, or spacer mesh liner
Wipeable, incontinence-proof cover for soft foam option only
Soft fit, center only or complete back
Universal headrest mounting plate
Integrated headrest/accessories mount
Shoulder harness guides, loose or installed
Extended depth lateral thoracic supports
Extended back height
Now, get bundled up with Ride and watch your efficiency improve!
The Ride Custom AccuSoft Cushion is offered with a choice of contour options: Full Contact and Ride Contour. These contour options have generated some questions so we wanted to highlight the difference between the two… perhaps most readily understood by seeing the photographs below.
Full Contact: The cushion is manufactured exactly as captured (left column below).
Ride Contour: The cushion is manufactured with Ride’s patented mechanism of support. The Ride Contour option carves a recess 3/8″ deep into the surface of the cushion underneath the high risk bony areas (right column below).
The Ride Contour option does not create offloading under the ischial tuberosities.
Rather, it creates a loading bias underneath the proximal thighs and posterior-lateral buttocks, which then reduces forces underneath the ischial tuberosities (as shown in pressure map image, above right).
The Ride Contour option is not available when ordering extra soft foam.
NOTE: The Ride Custom AccuSoft Cushion is not a fully off-loading cushion. For orthotic off-loading, consider using the Java® Cushion or Ride Custom 2 Cushion for the ultimate in skin safety and postural support.
Ride Designs is happy to announce that Jeremy Hansen, ATP, has joined our stellar technical support team.
Jeremy has worked in complex rehab technology since 2004. As a rehab technology specialist for more than 15 years, he has experience with all ages and every type of adaptive equipment user. RESNA-certified in 2007 as an ATP, Jeremy has a passion for providing clinical outcomes that improve wheelchair users independence, function, and quality of life.
Utilize the expertise of the Technical Support Team
Take advantage of real-time assistance with your challenging wheelchair seating scenarios. Click here to ask a technical question and/or to schedule a free, live technical support session with one of our technical support team members.
During a scheduled appointment, you can connect with our technical support team via phone or virtual video platform. We will be right there in the clinic with you. Together, we can find the best solutions to your seating challenges. Try it!
From Ride’s perspective, the Complex Rehab Industry appears to be recovering well, as we are seeing incoming orders at a rate consistent with previous years. There remains uncertainty about the ability for recovery to continue at the current pace in the coming months. While we remain optimistic and committed to operating full-steam ahead, we encourage you to submit orders as soon as possible to ensure year-end delivery.
Thanks to all of you out in the field who are back at it — working with people whose lives often depend on getting appropriate seating and complex rehab technology.
Throughout 2020, Ride has been able to fulfill custom product orders within 12 days over 98% of the time. Recently 85% of custom orders have shipped within 8 days.
We love getting messages like this one, from Dave Blaser of NuMotion:
“You guys got inputted one of my castings on the 20th and it’s freaking at my door already… that’s 10 days for a Custom Back!”
We expect the usual uptick in orders as folks try to deliver seating systems before year-end. So we’re encouraging everyone to get their orders in the pipeline as soon as possible, especially with so many unknowns due to COVID-19. You can count on Ride to do everything we can to get your orders filled as quickly as possible.
We thank you for your business. Work smart, be well, Ride on!