Understanding Custom AccuSoft Cushion contour options

The Ride Custom AccuSoft Cushion is offered with a choice of contour options: Full Contact and Ride Contour. These contour options have generated some questions so we wanted to highlight the difference between the two… perhaps most readily understood by seeing the photographs below.

Full Contact: The cushion is manufactured exactly as captured (left column below).

Ride Contour: The cushion is manufactured with Ride’s patented mechanism of support. The Ride Contour option carves a recess 3/8″ deep into the surface of the cushion underneath the high risk bony areas (right column below).

The Ride Contour option does not create offloading under the ischial tuberosities.

Rather, it creates a loading bias underneath the proximal thighs and posterior-lateral buttocks, which then reduces forces underneath the ischial tuberosities (as shown in pressure map image, above right). 

The Ride Contour option is not available when ordering extra soft foam. 

NOTE: The Ride Custom AccuSoft Cushion is not a fully off-loading cushion. For orthotic off-loading, consider using the Java® Cushion or Ride Custom 2 Cushion for the ultimate in skin safety and postural support.

Technical support team expands

Ride Designs is happy to announce that Jeremy Hansen, ATP, has joined our stellar technical support team.

Jeremy Hansen, ATP, seating and technology specialist

Jeremy has worked in complex rehab technology since 2004. As a rehab technology specialist for more than 15 years, he has experience with all ages and every type of adaptive equipment user. RESNA-certified in 2007 as an ATP, Jeremy has a passion for providing clinical outcomes that improve wheelchair users independence, function, and quality of life.

Utilize the expertise of the Technical Support Team

Take advantage of real-time assistance with your challenging wheelchair seating scenarios. Click here to ask a technical question and/or to schedule a free, live technical support session with one of our technical support team members. 

During a scheduled appointment, you can connect with our technical support team via phone or virtual video platform. We will be right there in the clinic with you. Together, we can find the best solutions to your seating challenges. Try it!

Looking forward…

From Ride’s perspective, the Complex Rehab Industry appears to be recovering well, as we are seeing incoming orders at a rate consistent with previous years. There remains uncertainty about the ability for recovery to continue at the current pace in the coming months.  While we remain optimistic and committed to operating full-steam ahead, we encourage you to submit orders as soon as possible to ensure year-end delivery.

Thanks to all of you out in the field who are back at it — working with people whose lives often depend on getting appropriate seating and complex rehab technology.

Throughout 2020, Ride has been able to fulfill custom product orders within 12 days over 98% of the time. Recently 85% of custom orders have shipped within 8 days. 

We love getting messages like this one, from Dave Blaser of NuMotion:

“You guys got inputted one of my castings on the 20th and it’s freaking at my door already… that’s 10 days for a Custom Back!”

We expect the usual uptick in orders as folks try to deliver seating systems before year-end. So we’re encouraging everyone to get their orders in the pipeline as soon as possible, especially with so many unknowns due to COVID-19. You can count on Ride to do everything we can to get your orders filled as quickly as possible.

We thank you for your business. Work smart, be well, Ride on!

Kudos to consumer advocate Jenny Siegle

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tomandjenny072820Jenny Siegle was awarded the NRRTS* Consumer Advocate of the Year Award during the Unite4CRT Town Hall Meeting on July 28th.

That masked man in the photo, surprising Jenny while she was hosting the town hall online, is Ride CEO Tom Hetzel. Jenny’s mother, Barb, joined in.

A sports producer and huge Colorado Rockies fan, you may have seen Jenny modeling in some of Ride’s photography over the years or lobbying on Capitol Hill.  She uses a Ride Custom Cushion and Back to support her active lifestyle.

Jenny helped to form the advocacy coalition, Unite4CRT, and has been a driving force in planning the monthly town hall meeting topics and discussions. As host of the meetings, Jenny’s warm and welcoming personality encourages discussion among a diverse audience.

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The group’s mission is to bridge the gap between the perception and the reality of living with a disability. Consider joining their next meeting… information on registering to attend (free) is here.

*NRRTS is the National Registry of Rehabilitation Technology Suppliers

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Anatomy and seating CEU course

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Be among the first to watch “How does it shape up? The impact of the skeleton and the cushion on buttocks shape during sitting,” taught by Sharon Sonenblum, PhD (pictured above left during filming). This is a .1 CEU course.
All courses on Ride University’s online education platform are free until December 31, 2020.
Learn more about wheelchair seating and Ride products at your own convenience — and get CEU credit for some of the offerings. Check out the current course offerings here.