As we navigate COVID-19…

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Ride Designs and Aspen Seating are committed to operating in the best interests of our clients, business partners, staff, community — and all those we serve. 

The Ride Designs manufacturing facility is designated as essential and is currently open. At this time, our supply chain remains robust and we are operating at full capacity. 

We will continue to remain operational to the fullest extent permitted by law and in compliance with all required safety and health regulations. Any changes to our status will be posted to the website. 

We have taken the following steps in an effort to help slow the spread of the virus.

At our office/production facility:

• If any of our team members show any symptoms of illness, they are required to stay home.

• Non-essential travel has been postponed or cancelled, along with upcoming on-site Custom Certification courses.

• Outside vendors have been instructed to suspend visits until further notice.

• Employees that can, are encouraged to work from home.

• Additional internal infection control measures have been implemented to minimize risk.

In the field:

• Visits will be for client care purposes only and must be coordinated with, and approved by, local staff in advance.

• Personnel have received training on infection prevention measures, including hand sanitation and methods to disinfect equipment and tools in the field.

• We are encouraging the use of virtual support whenever possible.

• We are suspending large in-person meetings and using virtual technology instead.

We’re monitoring the situation closely and will keep you updated as plans/policies may change and develop.

Thank you for your understanding and continued support as we navigate these uncertain times together.

Take care.

P.S. Animated infographics that show how social distancing may affect infection rates are amazing… and have now gotten more views than any story in The Washington Post’s history.

Updated March 24, 2020.

New study on seated buttocks anatomy

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A new study describes the amount, types, and shapes of tissue present in the buttocks during sitting (i.e., seated buttocks soft tissue anatomy) and the impact of seated buttocks soft tissue anatomy on biomechanical risk. Authored by Sharon Sonenblum, Ph.D., the study is available in the Journal of Tissue Viability here.

Highlights include:

  • Bulk tissue thickness under the seated ischium varied from 5.6 to 32.1 mm.
  • Wheelchair users with a pressure ulcer history have more peaked buttocks contours.
  • Most people do not have gluteus maximus covering their ischial tuberosity.

The ultimate goal of Dr. Sonenblum’s work is to define biomechanical risk of skin breakdown so watch for further study results with data related to risk on various seating surfaces, including the Java Cushion. Ride Designs has supplemented a federal grant awarded to Georgia Tech University to help support this ongoing, important research.

Read more research related to Ride Designs wheelchair seating products here.

Java Cushion: “Game Changer”

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Michael Franz writes in “Identifying the Game Changers So You Don’t Have To, about how much the Ride Java Cushion has positively affected his health and well-being. His column is featured in the February 2020 issue of New Mobility magazine. Thanks for the shout-out! Learn more about how the Java Cushion works here.

 

This seating story made our day

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Recently we received a letter that made our day — what a story.
We love happy endings!

In 1975 I was injured in a farming accident and ended up a T10 paraplegic. For the first seven years, I used a naugahyde-covered foam cushion. I was able to sit up three to five hours before having pressure sore issues. I then switched to a Roho air cushion and was able to extend my sitting time to five to six hours before having issues.

As I aged, my sitting time slowly decreased. I found a $5000 electric pulsating air cushion and thought my problems were over. I worked directly with the company, but, unfortunately, had terrible results no matter what we did.

Over these 30 years, I spent half to three quarters of my waking time in bed either trying to prevent a pressure sore or recovering from one.

I then learned Mayo Clinic was starting a seating clinic for anyone in a wheelchair. I decided to make an appointment to see what they had to offer.

At the appointment, they put me on a pressure mapping pad and told me they had the perfect solution. I had been through several pressure mapping sessions at other places, so I was skeptical of their comment.

They brought out a Ride Java Cushion and for the next half hour, I got on and off the cushion while they shaped it to the reading on the pressure map. They were soon satisfied and said stay in town to try it for a few days. I was naturally very skeptical — I was going back to a simple, economical foam cushion like I had used 40 years before. I stayed in town and tried it for several different time periods.

No matter what length of time I spent sitting, I never had any red areas. I went back so they could re-look at the pressure map.  They said nothing had changed and I was good to go. I went back home and was soon sitting up 8 to 10 hours per day with absolutely no red spots or any areas showing any kind of pressure problem.

I have used the cushion over five years now with not one single issue.  I can easily sit up 18 hours at a time with no problem. After being in a wheelchair for 45 of my 66 years, it is a miracle.

Ride has always responded promptly to any of the many questions I have asked. I recently bought a second cushion to have as a spare even though I have not noticed much wear on my first.

I can’t say enough good about the Java Cushion and the team at Ride. They have given me my life back.

Sincerely,
Gary K.

Kudos to Gary for his persistence. We’re so glad he discovered Ride’s Java Cushion to be a great fit for his sit-uation. Thank you for writing!

Read more user success stories here and learn more about the Ride Java Cushion here.

Ch-ch-ch-ch-changes*…

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Crossing some order processing upgrades off our 2019 to-do list…

We are pleased to be completing a major upgrade to our order processing system… be aware that Quotes, Order Confirmations, Packing Slips and Invoices will soon have a new look.

Specifically pertaining to Sales Quotes and Order Confirmations:

A new account number will appear but, no worries, we’ll still be able to reference your original account number to keep things running smoothly.

Please don’t reply to incoming quote and confirmation emails — they are automated and will be coming from a Do-Not-Reply email address. As always, it’s most efficient to reach out to us at customerservice@ridedesigns.com.

Ride Custom Back pricing will look different:

Below is what you’re used to seeing…

Old Quote

Now, the price of the Ride Custom Back and the hardware will each be broken out as its own line item, see below. Total cost will remain the same.

New Quote

We continually strive to create a better collaborative working experience. As the systems upgrade rolls out, please reach out with any questions or concerns.

*And now that you’ve probably got that epic David Bowie song stuck in your head, go ahead and indulge yourself with a listen for old times sakes. Oh, yeah…

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The late great David Bowie sings Changes.