Beyond our stellar customer service team, here are some other ways that Ride can assist during this unusual time…
Technical support
Need expert, real-time assistance with a challenging wheelchair seating scenario? Consult with Ryan Crosby, ATP/SMS, Senior Education and Technology Specialist. Schedule your appointment directly, by emailing support@ridedesigns.com. At your scheduled appointment time, connect via phone or virtual video platform, and we’ll be there in the clinic with you. Together, we can find the best solutions to your seating challenges. Try it!
Support in your area
Hopefully you know your local Ride representative, but if not, contact information for our expert US/Canada Sales Reps are listed here.
Funding documentation assistance
If you need assistance with documentation review for a Ride Custom Back and/or Cushion order, we can help, and at no cost to you. Simply contact our Reimbursement Department at (866) 781-1633 x 312.
Through the new Ride University online educational platform, Ride now offers CEU and other wheelchair seating courses at no cost through December 31, 2020.
Ride product FAQs
Use the filters on this webpage to find answers to many of the most asked questions concerning Ride products.
Monthly news updates and resources
Do you receive Ride’s informative newsletter? If not, you’re missing out! To subscribe, go here and scroll down to form at bottom right.
Let us know what else you may need… we aim to please! Suggestions welcomed.