Ride Designs is happy to announce that Jeremy Hansen, ATP, has joined our stellar technical support team.
Jeremy has worked in complex rehab technology since 2004. As a rehab technology specialist for more than 15 years, he has experience with all ages and every type of adaptive equipment user. RESNA-certified in 2007 as an ATP, Jeremy has a passion for providing clinical outcomes that improve wheelchair users independence, function, and quality of life.
Utilize the expertise of the Technical Support Team
Take advantage of real-time assistance with your challenging wheelchair seating scenarios. Click here to ask a technical question and/or to schedule a free, live technical support session with one of our technical support team members.
During a scheduled appointment, you can connect with our technical support team via phone or virtual video platform. We will be right there in the clinic with you. Together, we can find the best solutions to your seating challenges. Try it!
Beyond our stellar customer service team, here are some other ways that Ride can assist during this unusual time…
Need expert, real-time assistance with a challenging wheelchair seating scenario? Consult with Ryan Crosby, ATP/SMS, Senior Education and Technology Specialist. Schedule your appointment directly, by emailing firstname.lastname@example.org. At your scheduled appointment time, connect via phone or virtual video platform, and we’ll be there in the clinic with you. Together, we can find the best solutions to your seating challenges. Try it!
Support in your area
Hopefully you know your local Ride representative, but if not, contact information for our expert US/Canada Sales Reps are listed here.
Funding documentation assistance
If you need assistance with documentation review for a Ride Custom Back and/or Cushion order, we can help, and at no cost to you. Simply contact our Reimbursement Department at (866) 781-1633 x 312.
Free online education courses
Through the new Ride University online educational platform, Ride now offers CEU and other wheelchair seating courses at no cost through December 31, 2020.
Ride product FAQs
Use the filters on this webpage to find answers to many of the most asked questions concerning Ride products.
Monthly news updates and resources
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Let us know what else you may need… we aim to please! Suggestions welcomed.