Documenting medical need for custom seating… part one

Ride_Custom_Cushion_Back_pediatric
Ride Custom Cushion and Back made for a pediatric client.

Navigating the U.S. Medicare guidelines for documenting the medical need for custom seating can seem daunting.  We’ll break it down for you here.

Part One

To start, Medicare requires that a beneficiary needing custom seating is seen by a Physical or Occupational Therapist to evaluate the seating needs, in addition to a physician. The documentation generated by the physician and therapist will need to contain three primary pieces of information:

  1. The beneficiary meets Medicare’s coverage criteria for the wheelchair on which the seating will be installed.
  2. The beneficiary’s condition and diagnosis meet Medicare’s criteria for custom seating. Specifically:
    1. For custom backs – there are documented, significant postural asymmetries that are the result of a qualifying diagnosis.
    2. For custom cushions – there is a documented, current pressure ulcer or history of pressure ulcer on the lower back, sacrum, hip or buttock, OR documented absent/impaired sensation in these same areas, OR documented inability to perform a functional weight shift, as the result of a qualifying diagnosis.
  3. A statement clearly explaining why a prefabricated seating system will not sufficiently meet the medical need of the beneficiary. (This piece of information cannot come from the physician alone, it must be in the written therapy evaluation).

Continue reading, go to Part Two!

If you need assistance with documentation review for your Ride Custom Back and/or Cushion order, we can help, and at no cost to you.  Simply contact our Reimbursement Department at (866) 781-1633 x 312.

Precisely formed: Custom Backs

Ride Custom Back forming process

Ever wonder how the Ride Custom Back is made? Check out this video…

Hot, high-grade prosthetic plastic is vacuum-formed to a specific client’s back shape. The shell provides stability and is the outermost layer that hardware will mount to. Once the shell cools, Ride technicians will cut the back out and begin adding the materials necessary for breathability and comfort. It’s just one part of the process involved in delivering the best custom products available to wheelchair seating users.