Recently, Ride introduced a new, ultra-breathable 3D mesh liner option for the Ride Custom Back. It has quickly become evident that this new liner is superior in every way to our original composite (Brock®) foam liner. It keeps the sitter even cooler and drier, is easier to clean, and in-field modifications are much more efficient.
In alignment with our mission to use only the very best materials to make Ride cushions and back supports, we will discontinue offering Brock foam on the Ride Custom Back as of May 31, 2021.
Orders for the Ride Custom Back with Brock liner received by the end of business on May 31, 2021 will be fulfilled. Quotes for the Ride Custom Back with Brock foam liner that are open as of June 1, 2021 will be modified — the Brock foam option will be replaced with the ultra-breathable 3D mesh liner option.
Q&A
Is there an extra charge for the ultra-breathable 3D mesh liner option?
A: No.
Q: Is the ultra-breathable 3D mesh liner heavier than the Brock foam?
A: No, the mesh liner does not add any additional weight to the Ride Custom Back.
Q: How thick is the ultra-breathable 3D mesh liner?
A: 7mm thick. The liner will be wrapped around the edges of the back. There will be no perceptible difference in the back, from the standpoint of the end user, between the original Brock and the new ultra-breathable 3D mesh liner.
Q: Are there other liner options for the Ride Custom Back?
A: Yes, another option is the AccuSoft open-cell polyurethane foam liner which is a slightly thicker, more forgiving option. An incontinence-proof cover can be ordered for the AccuSoft liner in place of the breathable spacer fabric cover.
Q. Can I order an incontinence-proof cover as a replacement for the spacer fabric cover with the ultra-breathable 3D mesh liner?
A. No, the ultra-breathable 3D mesh liner requires use of the spacer fabric cover, however an additional incontinence-proof cover can be ordered to go on top of the spacer fabric cover if needed.
Q. Is the commode back available with the ultra-breathable 3D mesh liner?
A. Yes.
Q. Is Soft Fit available with the ultra-breathable 3D mesh liner?
A. Yes.
Q. Is Enhanced Relief available with the ultra-breathable 3D mesh liner?
A. Yes.
Q. Are Axillary Pads available with the ultra-breathable 3D mesh liner?
A. Yes.
Q. I used to carve away Brock foam when relief in certain areas was needed. How should I handled these modifications with the ultra-breathable 3D mesh liner?
A. Simply cut out the liner in the areas where relief is needed using a sharp razor knife. Then, pull the cover back over the liner. Done!
Please contact Shelly Young, Product Manager (shelly at ridedesigns.com) with any questions.